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Frequently Asked Questions

What makes your relocation services different from others?


Our services are unique because they are completely customized to your needs. With over 13 years of experience navigating the French system and living in France myself, I understand the challenges firsthand. I’m committed to being your personal advocate throughout the entire relocation process, offering you tailored support that makes your move as seamless and stress-free as possible. American customer service in a French environment!

What is included in your relocation services?

We offer three tiers of relocation assistance:

  • Premium Package (€5,500): Full concierge service covering VIP home search, utilities setup, school & childcare assistance, spouse career coaching, and extended post-move support.
  • Essential Package (€1,500): DIY guidance with consultations, visa resources, housing tips, and administrative guidance.
  • Standard Package (€3,500): Hands-on assistance including personalized housing search, administrative support, banking & healthcare setup, and post-move assistance.
Our Services: Frequently Asked Questions
How do I choose the right package for me?


Consider how much assistance you need. If you’re comfortable handling most tasks yourself, the Essential Package is a great fit. If you want help with housing and admin processes, choose the Standard Package. For a seamless, concierge-level relocation, the Premium Package is ideal.

Do you offer custom services if I only need help with specific tasks?


Yes! We offer Sur-Mésure (custom) services tailored to your specific needs. Contact us for a personalized quote.


Visa & Administrative Support

Do you help with visas and residency permits?

Yes, we provide visa guidance in all packages. While we don’t file applications for you, we offer checklists, resources, and consultation to guide you through the process.

What kind of administrative support do you provide?

Our Standard and Premium Packages include hands-on administrative support, such as setting up appointments, accompanying you to administrative offices, and providing translation services for paperwork and meetings.


Housing & Property Assistance

Do you help find a place to live?

Yes! The Standard and Premium Packages include a personalized housing search, property visits, contract negotiation, and lease signing assistance.

What is included in the VIP home search?

In the Premium Package, we coordinate with real estate agents to help you secure the best property based on your needs and budget.

Do you assist with utilities setup?

Yes! The Premium Package includes full utilities setup for internet, gas, electricity, water, and telephone.


Banking, Healthcare & Driver’s License

Can you help me open a bank account?

Yes! Standard and Premium Packages include assistance in opening a French bank account, ensuring you have all the required documents.

Do you help with healthcare registration?

Yes! The Standard and Premium Packages include assistance with enrolling in the French healthcare system (CPAM) and understanding social security benefits.

Can you help me exchange my driver’s license?

Yes! In the Standard and Premium Packages, we assist with exchanging up to two driver’s licenses.


Family & Career Support

Can you help me enroll my children in school?

Yes! The Premium Package includes school search and enrollment support.

Do you offer childcare assistance?

Yes! The Premium Package includes help with finding and arranging childcare services.

Do you provide support for spouses looking for work?

Yes! The Premium Package includes spouse career coaching, including job search resources and networking opportunities.


Post-Move & Cultural Integration

What kind of cultural support do you offer?

All packages include a cultural orientation guide. The Standard and Premium Packages offer a one-on-one cultural integration session, covering language courses, networking, and local customs.

What is included in post-move support?
  • Premium Package: Ongoing concierge support for 6 months.
  • Standard Package: Assistance with utilities and networking.
  • Essential Package: Post-move essentials checklist.Essential Package: Post-move essentials checklist.

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